Frequently Asked Questions

Everything you need to know about bringing luxury scents into your home.

What are your candles and diffusers made of?

We use a premium blend of 100% natural soy wax and high-grade essential oils. All our products are paraffin-free, phthalate-free, and cruelty-free to ensure a clean burn for your home.

How long do Scentiment candles typically burn?

Our standard 9oz candles offer a burn time of approximately 50-60 hours. To maximize the life of your candle, we recommend trimming the wick to 1/4 inch before every lighting.

What is your shipping policy?

We offer standard shipping across the continental US, typically arriving within 3-5 business days. Orders over $75 qualify for free shipping.

Can I return a product if I don't like the scent?

Yes, we offer a 30-day satisfaction guarantee. If the fragrance isn't a perfect fit for your space, you can return the unlit product for a full refund or exchange.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our fragrance delivery to more countries in the near future.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.